Processing time is: 7 - 14 Days
US Delivery Time: 8 – 13 Days
Canada Delivery Time: 10 – 14 Days
Europe Delivery Time: 8 – 14 Days
Australia Delivery Time: 7 – 14 Days
International Delivery Time: 2 – 3 Weeks
* All orders are shipped with tracking.
* Days stated are calculated as business days.
* When it’s the high peak of demand forlogistics / holiday / festival / disaster / strike / demonstration… it will be slower according to the incidents which we can not control.
If the wrong address is imputed and you need a correction please contact our support team at firstname.lastname@example.org within 24 hours so we fix it for you.
We will send you a tracking number via email within once we have created a shipping label for your order.
If you didn’t receive a tracking number from us within the expected window, please contact our support team.
You will also be able to click the "track my order" tab on our web menu to see the status of your package.
Lost Packages & Shipping Insurance
Shipping issues for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” can be approved no earlier than 5 days after “delivery date” and no later than 15 days to ensure it was not misdelivered or easily found around the premises.
**Photos required for damaged shipping issues.
If you have any questions, comments, or concerns please contact us at email@example.com, We will get back to you as soon as possible.